Shipping & Delivery
Freight, duty, and delivery details confirmed before payment.
Every shipment is quoted after we verify the product, destination, package size, current courier availability, and any import cost considerations. The goal is simple: no surprise totals after you ask for a frame.
- Packaging reviewed
- Courier options checked
- Duties/taxes estimated where applicable
- Email confirmation before payment
What your shipping quote includes
We review the product location, destination country or region, package dimensions, and available courier services before confirming a shipping option.
Large framesets and delicate components may require reinforced cartons, foam protection, or special handling. We flag this before shipment.
Where applicable, we estimate import duties, local taxes, customs fees, or brokerage costs so the email quote reflects the full purchase picture.
Delivery workflow
- Destination confirmedYou send the destination country or region, postal code if available, and any delivery requirements.
- Package reviewedWe confirm the product's packaging needs, handling limits, and whether reinforced packing is recommended.
- Shipping and duty estimate preparedYour email quote includes the shipping option, delivery estimate, and import cost notes where applicable.
- Dispatch details sharedAfter payment and final confirmation, we provide tracking or shipment updates as soon as the courier information is available.
Delivery timing
Estimated delivery time depends on product location, destination, customs processing, courier service level, and seasonal capacity. We share the best available estimate before payment is finalized.
Courier timelines are estimates, not guarantees, especially when customs inspection or remote delivery service is involved.
Buyer responsibilities
- Provide a complete and accurate shipping address.
- Review duties, taxes, and customs fees stated in the quote.
- Inspect the package on arrival and contact us promptly about visible damage.
- Keep packaging until the product condition is confirmed.
Duties and taxes
Import duties, taxes, customs fees, or local charges may apply depending on the destination. Unless we state otherwise in writing, these charges are the buyer's responsibility and are confirmed as clearly as possible during the quote process.